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Complete Article Index
We cover a lot of different topics on this site - this article index gives you a pretty good idea of the subjects we cover. The following is a complete index of all articles on this site - presented in the most current to oldest article sequence.
Displaying Matches 1 thru 53 of 53 Found.
Displaying Matches 1 thru 53 of 53 Found
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The LOST Client
Jennia Brazy
It's happened to all of us. We pay $$$ to get our phone to ring. When it does, we score and get a booking. THEN the client no-shows! Now what? . . . keep reading
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"Rock Star" Spa Experiences
Christopher Brazy
While clients are crucial and caregivers are extremely important, there's one person that effects everyone, the receptionist. Your receptionist is probably aware of all the basic duties, but do they know . . . keep reading
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Tag-Team Retail
Christopher Brazy
Most spas leave cash on the table ...lots of it. They do so for a variety of reasons, but one of the biggest is caregivers are nervous about being seen as pushy. It's almost ironic that the client . . . keep reading
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Marketing that makes sense
Christopher Brazy
What are we up against as spa owners? Well, there's the health club spas, hotel spas, resort spas, medspas and giant salon/spas. Now there are even massage and facial franchises. A practicing owner (or any owner) . . . keep reading
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DOWNLOAD: Employee Contract
Christopher Brazy
Hiring on new staff without proper paperwork is a mistake. Protect yourself, your clients and your private business information by . . . keep reading
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YOU have no competition
Christopher Brazy
Are you in a price war? Business is slow, what should you do? Lower your price! Right? Or wrong? Think you can win over more clients from your competition by being cheaper? Or are you worried they're less than you? Price, price, price. . . . keep reading
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BEWARE: Spa Scam!
Christopher Brazy
This multi-client dream booking could've turned into our worst nightmare costing us thousands if we didn't have these protocols . . . keep reading
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AUDIO: Fighting Recession
Special speaker Hannelore R. Leavy - Day Spa Assn.
Having a tough time this past year? Hearing more and more money is an issue from clients? This audio download from the Executive Director of the DAY SPA ASSOCIATION Hannelore R. Leavy covers multiple strategies to improve your salon, medspa or day spa business . . . keep reading
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Triple your income with repeat business
Christopher Brazy
Rebooking a client is CRUCIAL to any spas survival. Services are where the bulk of our money is and with all the costs associated with getting a new client in, we let them walk out without rescheduling them. We probably won't see them again for another year, if they have't been stolen . . . keep reading
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The PERFECT Skincare line
Christopher Brazy
Skincare and body products are everywhere. Everyone has their own personal idea on what's "best." What's really important? That's what everyone ignores. If you want your retail sales to soar . . . keep reading
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Starting out SOLO -the RISKS
Christopher Brazy
Everyone dreams of owning their own spa. Some follow through on it, some don't. The ones who don't are the lucky ones. Most are only setting themselves up for failure and heartache because they don't come prepared . . . keep reading
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Here's what you're saying ...
"This is so timely. Thank You.
Staff challenges make me lose hair and ideas.
I read your email intensely every thime they come.
Sincerely,"
Tessie Duffy
Tessie's Serenity Spa
Chino Hills, CA
"Hi Christopher,
Thank you for the tele-conference with Skip. I found it very informative and insightful. It was exactly what I needed to hear as I am just about to do some new hiring. I appreciate the contact to be on this call.
Blessings,"
Norma Stryzewski
The Island Salon & Spa
"The thing I like the best is (and I can see why you are successful), that you are writing to me personally...and I feel good, intimate...Tips are short and useful, even to me who has 10 years SPA managerial experience. You remind me of small tips and most important timing... when to start doing it.
Your tele-seminar, great idea...excellent, I wouldn't mind to pay for it just to be in touch with other Spa professionals and exchange experience without leaving my office and work.
I wish you all the best."
Liliana Matic Moore
GM Bliss Spa
Doha Qatar
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